Questions advisors ask
Trials, clients, reports, adding a colleague, pricing and data. If your question is not here, book a demo and ask us.
Getting started
Yes. It is built for independent and fee-only planners, CFP professionals, accountants and CPAs, whether you practise alone or with a colleague or two. You do not need a registered firm: if you work on your own, set up under your own name. A solo planner gets the same planning depth as a large firm.
It is the version of Optiml built for financial planners, advisors and accountants who plan for client households. You build each household's full retirement and tax plan, deliver it under your practice's name, and take on more clients without adding hours. Advisors were already using the consumer version of Optiml to model their clients' plans; this version is built for working across a whole book.
Yes. Every plan starts with a 14-day free trial, and you can cancel before it ends.
Add your logo, colours and cover letter, and you can add your first client the same day. If you already have a book, bring it over from a spreadsheet template, up to 500 clients at a time, spouses included.
Clients
No. Optiml does not refer or match its members to advisors, and it does not give you access to anyone's plan. It is planning software for the clients you bring: you add them yourself or invite them, and you only see an Optiml member's plan if they accept your invite and link their account.
No. Clients view the plans you share with them at no cost. You pay per advisor seat, never per client.
Exactly the plan you share, view only: their income, investments, expenses, taxes, Success Score and your branded PDF. They cannot change the plan. You can see when they opened it, and you both keep notes on the plan in one thread, so questions arrive before the meeting instead of during it.
Yes, on Advisor Pro. Send a branded invite and the client adds their own accounts, income and goals before you meet, so onboarding that used to take two weeks is done the same day and you stop typing data you did not need to collect. Hide the assumption questions they should not be guessing at, and your planning defaults fill them in. On Advisor Core you enter each household yourself.
The client gets an email with your branding, your message and your signature. The link works once and expires after five days. The client sets up a login, or links an Optiml account they already have.
Plans and reports
Every client gets Optiml's full planning: withdrawals ordered across RRSP, RRIF, TFSA, LIRA, non-registered and corporate accounts, CPP and OAS timing, the Success Score across up to 50 market scenarios, side-by-side plan comparison, and HoldCo, OpCo and trust modelling for incorporated clients. You can keep up to 10 plans per client.
It tests the decisions that drive lifetime tax: the order withdrawals come out of RRSP, RRIF, TFSA, LIRA, non-registered and corporate accounts, when CPP and OAS start, how fast RRSPs are drawn down and how pension income is split. Then it builds the most tax-efficient plan for the client's goal. Getting those decisions right can be worth tens of thousands of dollars over a retirement, and for many households far more.
Seven: Maximize Lifetime Spending, Minimize Lifetime Taxes, Maximize After-Tax Estate, Set Estate Value, RRSP Meltdown, OAS Clawback Reducer and Custom Plan. Pick the goal with your client and Optiml builds the most tax-efficient plan for it. Every goal-based strategy builds in an RRSP meltdown, CPP and OAS timing, pension income splitting and the OAS recovery tax.
Yes. Add your logo, three brand colours and a report font, and they appear on PDF reports, client invites and the emails sent on your behalf. Every advisor on a client signs the cover letter. On Advisor Core you can reword the cover letter and disclaimer; on Advisor Pro you build your own PDF templates. A second office can use its own branding.
EVA is Optiml's AI assistant. While you work on a client's plan, it answers questions about that plan and helps you prepare for the meeting. The AI Validator also checks a client's inputs for outliers before the plan runs. Advisor Pro includes full EVA; Advisor Core includes a limited version.
Pricing and your team
One flat rate per advisor seat, billed monthly or annually, and nothing per client. You start with your own seat. When you add a colleague, their seat is billed once they accept your invite, and everyone on your team is a seat, including you. Prices are in Canadian dollars and GST/HST is added at checkout. Firms with ten or more advisors can talk to us about Enterprise.
Yes, whenever you hire. They work from the same branding and planning assumptions, you can both work on a household, and both of you sign the cover letter.
Your data is kept for 90 days after cancellation, so you can come back without rebuilding your book.
Yes. One organization holds your offices, advisors and clients, with four roles: owner, organization admin, office admin and advisor. Each office can use its own branding, when someone leaves their clients move to another advisor, and planning defaults set at the firm flow down to offices, advisors and new clients.
Data and security
Plan data is stored in Canada and encrypted while it travels and while it is stored. Optiml is PIPEDA compliant, never sells data, and supports two-factor authentication and automatic sign-out for every advisor.
On Amazon Web Services in the Canada (Central) region. Optiml's servers and database, including every client's plan, run there.
At rest, the database and its backups are encrypted with AES-256 using AWS Key Management Service, and files Optiml stores in Amazon S3 are encrypted with AES-256. In transit, the Optiml app accepts only TLS 1.2 and 1.3 connections.
Only if you approve a support request. Access lasts one hour, and you can end it at any time.
Yes. Each advisor can turn on two-factor authentication with an authenticator app such as Google Authenticator, Microsoft Authenticator or Authy, and choose an automatic sign-out after 15, 30 or 60 minutes of inactivity.
See it with your own clients.
Start a 14-day free trial, or book a demo and we will walk you through a full client plan.